Customer Testimonials

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Google Jan 15, 2022

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DealerRater Jan 15, 2022

The staff was very helpful in helping us find the correct vehicle for us. As well as be professional and courteous in the process

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DealerRater Jan 15, 2022

The service has been great, the work on the vehicles has been as it should and all of the technicians have been very cordial, it has been a pleasure to work with them.

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DealerRater Jan 14, 2022

Nice people to work with to get a new truck.They will have my business in next purchase

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DealerRater Jan 14, 2022

Great fast friendly service and they completed it in a timely manner love the department

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DealerRater Jan 14, 2022

They have great customer service. Clean environment. Friendly staff. Will be returning for future visits.

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Google Jan 11, 2022

Scheduled the service call very late in the day on Friday. Dealership indicated busy but they would work me in. I needed the vehicle back on Saturday due to travel schedule. They got me out the door in 2.5 hrs. Great service.

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DealerRater Jan 11, 2022

I was very pleased with the service I received at Guntersville Chevrolet for two different appointments for two different trucks. First, I have to say that it has been many years since I had one of our trucks at a dealer for service. I was not impressed with the service department at the previous dealership in Guntersville (Bob Hembry); in addition, I had an untrustworthy experience there. In late 2020 / early 2021, we had an issue with our 2012 Silverado 2500, and it was taken to the new Guntersville Chevrolet. It was the customer service of the service department that won me over on ...

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Google Jan 9, 2022

I was in and out in less than 30 minutes!! I’m 100% totally satisfied with Guntersville Chevrolet!!! Great people!!

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Google Jan 7, 2022

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Google Jan 6, 2022

Traded and got a great deal

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Google Jan 5, 2022

Great service as always!!

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Google Jan 5, 2022

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DealerRater Jan 4, 2022

Jason and the staff a Guntersville are great to work with and I would recommend them to anyone

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DealerRater Jan 3, 2022

The best car buying experience! On time, no delays no long wait times. Absolutely a friendly and professional business. David Scott was awesome and the entire team. Very personable and professional. Thank you again!!

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Google Jan 1, 2022

Absolutely the best car buying experience in 40 years. No waiting, no hassle. On time for appointment. Everyone very kind and professional.

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DealerRater Jan 1, 2022

Jake Crone was amazing. He’s a very young salesman but was very attentive to answer any questions I had. I know I drove him crazy but I’m driving a new 2022 Silverado Z71 and I couldn’t be more pleased!!!! Everyone was amazing!!! Down home folks, helping a down home customer!!

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Google Dec 31, 2021

I had an appointment set up for my first oil change. Even though they were very busy, I was out within 30 minutes. The people were very courteous. I will definitely be using them for future maintenance.

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Google Dec 31, 2021

Summer worked diligently to get me the truck I wanted, and needed she went above and beyond what most sales associates achieve. Not only just for my family but for my nephew and his family as well. I couldn't possibly have had a better person on my side, if you are in need of a vehicle summer and Guntersville Chevrolet is where to go

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DealerRater Dec 31, 2021

They were a very helpful and nice staff . I had a very pleasant experience.extremely satisfied.

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DealerRater Dec 31, 2021

Very friendly staff. Had a great experience , it was quick and easy and we are so happy with our purchase

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DealerRater Dec 31, 2021

They are great! Kept me up to date with my parts order. They also answered all of my questions.

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Google Dec 30, 2021

Easy to deal with . Nice employees. They where very helpful and did a great job

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Google Dec 30, 2021

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DealerRater Dec 30, 2021

Friendly explained service direct to the point Everyone was kind curious timely a great waiting good coffee

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DealerRater Dec 30, 2021

Very quick and no hassle. Jake was great as well as the rest of the staff..

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DealerRater Dec 30, 2021

They literally did the work for us. We told them we wanted 3rd row, not too high off the ground, safe, dependable, and not a v8. They started pulling around any and everything they thought we may like. Excellent staff! So glad we had the opportunity to meet and work with them on finding our vehicle. Thanks again guys!

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DealerRater Dec 30, 2021

Great service and fast professional service. Financing and contract went fast and smooth and our salesperson was very helpful and polite and professional!

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DealerRater Dec 28, 2021

The service dept were great in finding the part and making repairs in a very short time. Very considerate of my need for transportation during the repairs. Great team!

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DealerRater Dec 25, 2021

Excellent service and communication ! The service department accommodated us on a very short notice. Thanks !

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Google Dec 24, 2021

Great place to buy a car

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Google Dec 23, 2021

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DealerRater Dec 22, 2021

Service department is wonder Jason,Jessica and Cody is as good as they come oh ya let’s not forget about chris is part sales department is stuck on there self

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Google Dec 20, 2021

I called and scheduled and appointment to have the engine light checked out. 2021 Tahoe. I spoke with Jessica and was told to bring it in to be looked at. Everything was fixed within a day. Thank you for a speedy and excellence service.

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DealerRater Dec 17, 2021

Took a vehicle to the shop. Did quote and we opted to wait. Spoke to service manager and he went far beyond to please us. Thank you for honesty.

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DealerRater Dec 17, 2021

The service department personnel are very professional and efficient. They were very courteous. I will use the service department again

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DealerRater Dec 16, 2021

Went for an oil change, they were fast and efficient. I got to sit in a great massage chair for 20 minutes.

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DealerRater Dec 16, 2021

Very nice to work with and they did the oil change in a timely manner! The charge was much better than the BMW dealership in Huntsville! I’ll be going back to Guntersville Chevrolet for my future visits!

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DealerRater Dec 10, 2021

I could not have asked for better service from the service department( Jason and repair technician John)

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DealerRater Dec 10, 2021

It was time for required service and I drove up to the service deepartment and was taken right in. Great service!

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DealerRater Dec 10, 2021

David Scott was my salesman. He was courteous and helpful in everyway. Would definitely do business again with him.

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DealerRater Dec 10, 2021

Jake was a great sales person he helped me with everything I needed or wanted. Everything was great.

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DealerRater Dec 10, 2021

David Scott was an absolute joy to work with when we purchased our truck. He made us feel like we had been life long friends. David is very knowledgeable about the vehicles and made sure to answer any questions that we had during the purchase. I would definitely recommend that you go see David at Guntersville Chevrolet, I know I will!!

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DealerRater Dec 10, 2021

I have bought at least 20 vehicles from David Scott through the years. David as always been very professional and very easy to deal with. I would recomend this dealership to buy your next vehicle. Thanks

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DealerRater Dec 9, 2021

Courteous, knowledgeable and on time. Service was fast and done expertly. I am very pleased with my dealership.

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DealerRater Dec 8, 2021

They went above and beyond to get me in the ride I wanted! David Scott is amazing and I would definitely recommend going over to Guntersville Chevrolet for your next ride!

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Google Dec 8, 2021

I worked 95% online on a 2022 Tahoe. This was a deal where the vehicle delivery was a few weeks out. Summer scheduled me to show up before delivery to sign everything. I honestly spent less than 15 minutes in the dealership and everything was done. I hate car dealerships because of the wait time and time wasted sitting there, but this was a great experience that I'd do again! Thanks Guntersville Chevrolet for a smooth transition with absolutely no wasted time!

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DealerRater Dec 6, 2021

They were Awesome from the very beginning to the very end , probably going there to get my next truck , couldn’t be more pleased

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Google Dec 5, 2021

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DealerRater Dec 4, 2021

Everyone was so friendly & helpful…it was worth the 3 hour drive to purchase our new vehicle… Will come back here next time!

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Google Dec 3, 2021

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DealerRater Dec 3, 2021

Best Chevrolet dealership in ALABAMA! Service was PREFECT and I talked with Paul in sales. I will definitely be back.

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DealerRater Dec 3, 2021

Have had my tires and brakes done at Guntersville Chevrolet and it is always the best experience! The team is great to work with and gets you in and out quickly. 10/10 Recommend!

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DealerRater Dec 3, 2021

Very helpful and knowledgeable. We appreciate the dealership getting us in very quickly and a short visit.

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DealerRater Dec 3, 2021

Great place to do business with! Everyone is so nice. I recommend checking them out.

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DealerRater Dec 2, 2021

On time & done with car good time. Price was over the top good. Loved having coupon for service. Staff was very nice. I've always love their waiting space. Thank you

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DealerRater Dec 2, 2021

Great customer experience, service writer was very helpful and handled our recall efficiently. The recall was preformed in a timely manner and our Equinox was as clean inside and out as when they received it.

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DealerRater Dec 2, 2021

The service department is wonderful to work with. They are so helpful and very accommodating to your needs.

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Google Nov 27, 2021

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Google Nov 25, 2021

The service department serviced my car. They were very friendly and efficient.

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DealerRater Nov 25, 2021

Dealership was very clean everybody was very nice great service And the technician was very polite and informative

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DealerRater Nov 24, 2021

Everyone was very pleasant to me from the time I walked in the door. Someone greeted me and asked if I needed any help as soon as I pulled up. All I needed done was an oil change for my wife's car, which was done in a timely manner, but I was very impressed by the costumer service most of all.

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Google Nov 23, 2021

Extremely pleased with friendliness and service

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DealerRater Nov 23, 2021

Great customer service. Friendly and responsive. Speedy service at a fair price. Will definitely return.

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DealerRater Nov 21, 2021

David was awesome with keeping in contact with me and working to find the car that I wanted.

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DealerRater Nov 19, 2021

David Scott was the sales person that i dealt with. He was very professional and polite. It is a nice dealership. All of the people were professional and polite.

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Google Nov 18, 2021

Chevy Equinox lost power on Main St, Albertville AL in the middle of traffic. Barry, my salesman suggested a wrecker service company. They came right away, I explained my car was carrying glassware from an estate sale. The towtruck driver suggested i unload the boxes, he wasn't responsible for damages. And we did. Back to the dealer service department, I walked over to check on my car no one had checked it into the shop.. The service lady said let me check on it. So after an hour or so delay? It is registered in for check-out. Ms. Jessica ...

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Google Nov 17, 2021

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Google Nov 17, 2021

They checked codes for my check engine light for FREE. I asked for a full diagnosis and they only charged $75.00, that's half what I paid at the other Chevrolet dealership. Awesome service and I was shocked how low the charge was.

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DealerRater Nov 17, 2021

I LOVE MY CHARGER THAT I GOT THE OTHER NIGHT. BRENT AND THE SALES MANAGER ARE THE BEST THEY MADE ME A DEAL I COULD NOT REFUSE. I AM VERY HAPPY WITH THE DEALERSHIP AND ALL THE FOLKS THAT HELPED MY DREAM COME TRUE

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DealerRater Nov 17, 2021

VERY NICE FOLKS, MY WIFE AND I DROVE AWAY THE OTHER NIGHT IN TWO NEWER VECHICALES AND WERE VERY HAPPY WITH BRENT AND THE SALES MANAGER THEY MADE OUR DREAMS COME TRUE. YOU GUYS ARE THE BEST.

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DealerRater Nov 16, 2021

The counter person was courteous and prompt, the shop was timely and completed the work and special request professionally.

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DealerRater Nov 15, 2021

I deal with the Service Dept. I find the Manager Jessica very straight forward, knowledgeable & business oriented. She relies on her techs to keep information relevant & accurate. I love the fact that I can have my ZL1, serviced & maintained by professionals at Guntersville Chevrolet. It's done right the first time on time! Thank You Jessica, Amy & the entire Service Team!

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Google Nov 14, 2021

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Google Nov 13, 2021

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DealerRater Nov 12, 2021

I scheduled a service due to a low coolant light illuminating. The service advisor told me that the repair would be covered under warranty. I arrived early for the appointment and the service advisor took me right in. I was constantly informed as to the status of the repair during the entire process. Great job to all.

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DealerRater Nov 11, 2021

Great dealership. Always accommodating. Friendly staff. Great lounge. Up to date and Knowledgeble. Good comunication.

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DealerRater Nov 11, 2021

I was able to obtain a next-day appointment with the Service Department. After arrival, my problem was resolved and I was on the way home.

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DealerRater Nov 10, 2021

Overall Customer Service was borderline superb. The only negative was the fact that the service writer specifically noted that tire pressure needed to be checked. It was not done and I had to send the vehicle back inside for service to be completed..

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DealerRater Nov 10, 2021

I love my new car and want to say the team treated us well and worked with us to make this purchase happen.

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Google Nov 8, 2021

I have 100000 mile warranty but want tell what kind I have n what is covered under my warranty

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Google Nov 8, 2021

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Google Nov 8, 2021

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DealerRater Nov 7, 2021

We always have a good experience in Guntersville ! Thank you for helping us get our car

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DealerRater Nov 6, 2021

Much better experience than I expected from a car dealership and found price to be reasonable

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DealerRater Nov 6, 2021

David Scott is great - professional, straight-forward, thorough. This is my third Chevy Colorado from David! The service is great too.

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Google Nov 5, 2021

My only complaint about my experience buying my new truck is all the surveys I've been asked to do. I think my wife and I have completed 4 surveys and we are still being asked to complete more I had a great experience but all these surveys are starting to get a little old. Thanks

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DealerRater Nov 3, 2021

It is a good place to buy a car good people that work ther to

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DealerRater Nov 3, 2021

Very nice and friendly and very helpful. Truly enjoyed dealing with every on everyone was really great 👍

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DealerRater Nov 3, 2021

Friendly and on time as promised. No appointment needed for my oil change. Will use again

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Google Nov 1, 2021

My service advisor Amy was attentive to my service needs. After the service technician ran a battery check it was noted I needed a new battery and was replaced and I was back on the road in a very short time. The service department has always been the best with the knowledge and friendly advisors and technicians to repair my vehicles in the past and also for any other need I may need. Keep up the good work!

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DealerRater Oct 30, 2021

Jason in the service department was really professional they quoted me a price and when it was time to pick my truck up it was cheaper than what was quoted

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DealerRater Oct 28, 2021

They worked with us to find our car during these hard times to find automobiles

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DealerRater Oct 28, 2021

Nathan was great will continue to do business with him. We love our Chev. Tahoe

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DealerRater Oct 27, 2021

Did a great job at getting the price I wanted. Came in at 6:30 at night on his day off to close the deal. Sammy Aplin and the finance person had everything ready when we got there. The best experience I had of inquiring about a car off the internet. Summer also helped in the process. GM greeted me at the door when I first came in. Huntsville, Al. dealers should take notes how to treat people. It was worth the hour drive. Well Done!

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DealerRater Oct 27, 2021

Did a great job fixing my vehicle very satisfied customer would definitely use them again

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Google Oct 26, 2021

Everyone that was involved in the sale of our new SUV was very courteous and patient they tried their very best to make sure we were satisfied ..... It was a very pleasant experience thank you guntersville Chevrolet for all that you did!!

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Google Oct 26, 2021

I had a issue after service but Jason the manager called me back and is gonna fix the problem and made everything right So I would go back again.

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DealerRater Oct 26, 2021

Facilities appears clean and organized. Personnel are professional and very knowledgeable. The waiting area is very accommodating. Sustain massage chairs! They are great.

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Google Oct 25, 2021


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